Frequently Asked Questions
What is the cost of professional holiday lighting?
Prices vary greatly based on the linear feet of lights, what is being lit, and the complexity of installation. For the most accurate price, please contact us for a free quote. Generally speaking lighting up a front roofline for a one-story home can range between $500 - $750. Lighting up a front roofline for a two-story home can range from $1000 - $1500. Costs increase when adding dormers, ridges, and windows, or additional lighting such as bushes, stakes, trees, wreaths, or garland.
What areas do you serve?
We serve various towns across Connecticut, including those within Hartford, Tolland, Middlesex, New Haven, and New London counties. Visit our Service Area page for a complete list of towns and cities we serve.
Do I own the lights after installation?
​
No, Holiday Lighting by J&M retains ownership as part of our all-inclusive decorating service. This makes it completely hassle-free for you – we handle repairs, storage, and upgrades to the latest technology when needed, all at no extra cost. You can also switch bulb colors from year to year for free.
When do you take down the lights?
We typically begin takedown shortly after the New Year and complete all removals by the end of January. We also store the decorations for you until the next holiday season.
Do you install lights around windows?
​
Yes, we do. However, the cost is additional due to the difficulty of installation, and the homeowner must approve the use of hot glue to adhere the lights in place.
Do I have to be home for installation or takedown?
Generally, no. If your power source is on the exterior of the house you do not need to be home for installation or takedown. ​
​
​
​
What are your payment terms?
We require a 50% deposit to secure your installation date, with the remaining 50% due upon completion of the installation. This ensures your spot on our schedule and helps us provide the best service possible.
Are you registered and insured?
​
Yes, our parent company J&M Lawn Care LLC is registered as a Home Improvement Contractor with the state and we're doing business as (DBA) Holiday Lighting by J&M. We have a general liability insurance policy to cover both commercial and residential properties. We're happy to share our certificate of insurance with you if requested. ​​​​​​
​​
​
​
Do you install lights that I already own?
No, we do not install lights that you already own due to insurance liability reasons. We provide all the lights and decorations to ensure they meet our safety and quality standards.
What happens if a bulb goes out or something needs repair?
Simply contact us, and we will be there within 48 hours to diagnose the issue. Our lifetime service warranty and free maintenance calls are always included as part of our all-inclusive service.
​
​
What bulb colors are there?
We offer warm white, red, green, multi-color (amber, green, blue, red, yellow), and patterns like candy cane (white/red) or green/red/white.​
What is the difference between inside and outside tree wraps?
Outside wraps create a swooping, whimsical look around the perimeter of the tree, while inside wraps go around individual tree branches.
Can I pick my installation and takedown date?
We take preferred installation and takedown dates into consideration when scheduling and do our best to accomodate, however, do not guarantee specific dates due to demand and unforesee issues such as weather or labor. The earlier you book, the better chance you have of securing your preferred date!
Do you offer discounts?
Yes, we offer a 10% discount for returning customers in their 2nd and 3rd years if they opt for the same design.